Bombay is a collection of entertainment and hospitality brands, crafted to deliver luxury in every detail – from our exquisite facilities to our personalised service and the unique stories we inspire. Located in the heart of Tallinn, Bombay redefines luxury VIP experiences with its exclusive club, boutique hotel, restaurants, bars, spa, and bakery, embodying the spirit of elegance and refinement.

At Bombay Club, luxury and exclusivity unite to offer an unparalleled casino experience. Our meticulously designed gaming tables, featuring timeless classics like Blackjack, Roulette, Baccarat, and Poker, promise games and experiences worthy of a story.
Welcome to Bombay, where luxury is reimagined, and every moment becomes a canvas for elegance and excitement.

Purpose of the role:

We are seeking experienced and customer-focused Bar Waiters/Waitresses to join our team at Bombay Club and Burman Hotel Restaurants. The ideal candidate will contribute to the high-end atmosphere of our club and hotel by providing impeccable service to patrons at the bar and throughout the venue.

Your responsibilities will be: 

• Taking and processing drink orders accurately and efficiently, delivering a high level of customer service.
• Preparing and serving a variety of beverages, including cocktails, wines, and non-alcoholic drinks, with attention to presentation and quality.
• Interacting with guests in a friendly and professional manner, providing recommendations and ensuring a positive and memorable experience.
• Responding promptly to guest inquiries, concerns, and special requests.
• Maintaining cleanliness and organization in the bar area, including glassware, utensils, and bar tools.
• Assisting in restocking and replenishing bar supplies as needed.
• Providing table service to guests seated in the bar area or other designated spaces.
• Promoting special events, drink specials, and promotions to enhance the overall guest experience.
• Upselling premium beverages and encourage guests to explore new and signature offerings.
• Adhering to all company policies, as well as local, state, and federal regulations related to the sale and service of alcoholic beverages.
• Following responsible beverage service guidelines to ensure the well-being of guests.

What we expect from you:

• Proven experience as a Bar Waiter/Waitress in a high-end club, hotel, or upscale establishment.
• Strong customer service and communication skills.
• Knowledge of beverage service, including cocktails, wine, and bar etiquette.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Familiarity with point-of-sale systems and cash handling.
• Availability to work evenings, weekends, and holidays.
• Minimum age requirement 21 years.
  

Why join Bombay? 

• Celebration & Time off: a birthday day off, and paid vacation days for personal milestones (e.g., child’s first school day, marriage).
  
• Health & Wellness: Access to the Salu Digital Healthcare Platform, monthly sports compensation with Stebby.
• Sick Leave: Paid sick leave from the 2nd day.
• Work Essentials: Shoe compensation and work outfits provided by the company. Makeup compensation for women.
• Training & Onboarding: Extensive training tailored to our products, services, values, and standards to ensure your success at the company.
• Learning & Development: A generous learning and development package.
• Investment Opportunities: Option to invest in the Group’s venture fund, Yolo Investments.
• Working Environment: A comfortable workspace in the city center with plenty of fruits, snacks, and drinks.
• Networking Opportunities: Plenty of events and networking opportunities with colleagues.

Here at Bombay, we redefine entertainment, pushing boundaries to create a unique experience. Join our team and embark on a career where innovation meets luxury. Your future at Bombay is set to be as exceptional as the world-class offerings we pride ourselves on.

The hourly salary rate is 10.10 euros gross.