Bombay is a collection of entertainment and hospitality brands, crafted to deliver luxury in every detail – from our exquisite facilities to our personalised service and the unique stories we inspire. Located in the heart of Tallinn, Bombay redefines luxury VIP experiences with its exclusive club, boutique hotel, restaurants, bars, spa, and bakery, embodying the spirit of elegance and refinement.

An urban hideaway, The Burman Hotel’s Spa, is hidden on the lowest floor of the hotel, offering two treatment rooms, jacuzzi, Japanese bath and Finnish sauna. Our certified professionals offer a range of products and services. The soothing environment offers a unique wellness experience that rejuvenates both the mind and the body.

Estimated start date: December 2024

Purpose of the role:

The Spa Therapist performs a variety of spa treatments and therapies to enhance the well-being of guests at the Burman Hotel's spa. This role requires expertise in delivering high-quality treatments and ensuring a relaxing and rejuvenating experience for guests.

Your responsibilities will be: 

• Provide a range of spa treatments, including massages, facials, and body treatments at the highest standard.
• Interact with guests, displaying proper etiquette, offering a warm personalized welcome upon arrival, and bidding them a fond farewell.
• Assess guest needs and recommend appropriate treatments.
• Maintain cleanliness and hygiene standards in treatment rooms.
• Report any faults, defects, or maintenance needs within the spa areas to the Head Spa Therapist.
• Upsell tailored spa services and products to enhance guest experiences and maximize spa revenue.
• Ensure guest comfort and safety during treatments.
• Communicate effectively with spa staff regarding daily appointments, requests, and special requirements.
• Stay updated with the latest trends and techniques in spa therapies.
• Assist in maintaining inventory and stock levels of spa products.

What we expect from you:

• Certification in relevant spa therapies and treatments.
• Previous experience in a spa environment preferred.
• Excellent customer service and communication skills.
• Ability to work flexible hours, including weekends and holidays.
• Passion for wellness and hospitality.
• Proficiency in English at a conversational level.
• Team player dedicated to providing exceptional guest experiences.

Why join Bombay?

• Celebration & Time off: birthday day off, and paid vacation days for personal milestones (e.g., child’s first school day, marriage).
• Health & Wellness: Access to the Salu Digital Healthcare Platform, monthly sports compensation with Stebby.
• Sick Leave: Paid sick leave from the 2nd day.
• Work Essentials: Shoe compensation and work outfits provided by the company. Makeup compensation for women.
• Training & Onboarding: Extensive training tailored to our products, services, values, and standards to ensure your success at the company.
• Learning & Development: A generous learning and development package.
• Investment Opportunities: Option to invest in the Group’s venture fund, Yolo Investments.
• Working Environment: A comfortable workspace in the city center with plenty of fruits, snacks, and drinks.
• Networking Opportunities: Plenty of events and networking opportunities with colleagues.

Here at Bombay, we redefine entertainment, pushing boundaries to create a unique experience. Join our team and embark on a career where innovation meets luxury. Your future at Bombay is destined to be as exceptional as the world-class offerings on which we pride ourselves.